Terms and Conditions


“RR Autos Lanzarote” GENERAL CONDITIONS

Internet rates are subject to changes at any moment. Bookings made through offer special rates and conditions that cannot be applied for reservations made by phone or at the counter of our offices. The driver license must be valid in Spain and, at least, must have been issued three years prior. Also, the minimum age for rental is 23 years. The rates offered through include: We do not charge for petrol. you must return the vehicle with the same amount you receive it. Taxes (IGIC). Unlimited mileage. Second driver free of charge. Child boosters and child seats

INSURANCE WITHOUT FRANCHISE

¡ALL INCLUSIVE INSURANCE!

  • Full insurance covarage, with the mentioned exceptions:
  • NOT INCLUDED IN THE INSURANCES: Damage to rims and tires, damage done to the underneath of the car body, loss or damage to car keys and remote control devices, damage caused by filling with wrong fuel, glasses and mirrors.
  • Compulsory insurance with Third Party Liability, comprehensive insurance (CDW)
  • Theft protection (TP)
  • Personal Accident Injuries (PAI).
  • Car bookings( Pick up & Drop off) accepted off office hours (between 22:00 hours to 8:00 hours) will have an additional charge of 15 € as well, for drop off at hotel or villa (Not included in the total price of the budget or Online Booking ).

We are not responsible for any object left inside the car. Once the customer makes his or her reservation through the Internet, he or she will receive two E-mails to the address given to us:

  • The first mail will confirm that we have correctly received your personal details. The second mail will confirm or reject the request. The first E-mail (data receipt) DOES NOT CONFIRM THE RESERVATION. No payment will be made. Payment should be made in our offices upon collection of the vehicle. Vehicles may be collected from any of our airport or tourist destination offices. It is necessary that the driver presents a credit / debit card on his / her name for the payment upon collection of the car.
  •  It is also essential to present the booking reference number  which confirms the acceptation of the car to pick it up.
  • Baby’s (ISO 9140; 9-18 Kg.) and children´s car seats (ISO 9200; 18-36 Kg.) are free of charge for reservations made.
  • The roof racks are only available for groups B and C and they cost 2€ per day. Only one surfboard can be transported by vehicle. The surfboard must be placed on the roof rack and never directly on the roof or inside the vehicle. Any other object cannot be transported on the roof rack. Does not assume any damage to the vehicle or to the third-party caused by the surfboard transported on the roof rack. These damages will be responsibility of the Renter.
  • RETURN OF VEHICLE 59 extra minutes (based on the collection time of the vehicle) are allowed for the return of the vehicle. Failing this, if this period of grace were to be exceeded, the client will be charged an extra day at list price. MODIFICATION OF RESERVATION- To change a reservation you must contact Central Reservations (00 34 659 24 24 29 or info@rrautos.com) and current rates and conditions will apply.
  • EXTENSION OF RENTAL If you would like to extend the rental period for your vehicle you must contact the office 24 hours beforehand (by telephone or at the email address previously mentioned) and in the event of availability the current list rates and conditions will apply.
  • NOT COLLECTING THE VEHICLE BY THE CLIENT (NO SHOW) If you do not collect the vehicle in the two hours prior to the collection time indicated on the reservation and you have not alerted the corresponding office or Central Reservations (00 34 659 24 24 29) about any delay, the reservation will be automatically cancelled.
  • FREE EXTRAS Baby seats, booster seats. The user expressly accepts these conditions for vehicle reservation